How to Spa

To make sure you feel comfortable and happy in your time with us, here is some helpful information on how to make the most of Portland Spa Therapy Suite.

What to wear

We will provide you with a luxury robe, towels and a complimentary pair of spa slippers to use while you are here. If you wish to use the Health Suite and Swimming Pool, we recommend that you bring swimwear, although there is the opportunity to purchase a swim suit or shorts if you forget! For nearly all spa therapies, we ask that you change from your everyday clothes into a robe. This is for your comfort and also to save your clothing from marking from the formulations we use in treatment. You can leave your underwear on, although we advise that ladies also remove their bras, as a lot of treatments involve some form of massage to the neck and shoulder area. If you are having a treatment such as a body wrap, where a mask is applied to a large area of your body, we supply you with disposable paper pants to wear; not the most attractive items, but practical! Please rest assured that the utmost discretion is used and you will not at any point feel exposed.

Using the Pool and Health Suite

With most of the spa therapies available, we invite you to arrive early and spend some time in our Health Suites and Swimming Pool. This not only assists in your relaxation and enhances your experience with us, but the combination of heat and water helps to warm and loosen your muscles, maximising the benefit of your treatment. Click here to see these facilities.

Contra-Indications

Please be aware that there are medical conditions which can mean that a treatment may not be suitable for you including pregnancy. If you do have any existing medical conditions, please let us know when you book so we can check if the treatment is ok for you. Contra-indications will also be discussed during consultation with your therapist and if treatments are unsuitable we will make every effort to offer alternatives where possible.

Timing

Please note that the times stated are for actual treatments. For your comfort, we suggest that you arrive 1 hour before the scheduled start of your treatment. This will allow time for you to change and familiarise yourself with the facilities here, your consultation and ensure that you receive the best possible service. It also helps you to relax and prepare for the pampering ahead with time spent in our Health Suite with sauna, steam room and jacuzzi. Regretfully, late arrival may result in reduced treatment time.